Frequent Q&A

About WarmEdge

What is WarmEdge?

WarmEdge is a small brand focused on skating essentials and everyday accessories. We design around real use, restraint, and the small details that often get overlooked.

Who is behind WarmEdge?

WarmEdge was founded by an engineer and active figure skater. The brand grows from time spent on the ice and attention to how things are actually used.

Products and Use

What are WarmEdge products designed for?

WarmEdge designs small essentials that solve everyday “pain points" around skating. We will focus on storage, protection, comfort, and the small details that quietly affect training and routines.

Are these products only for figure skaters?

They are designed with figure skaters and hockey skaters in mind, but many items work just as well beyond the rink.

Can I use WarmEdge products outside the rink?

Yes. Many WarmEdge products are intentionally understated and practical, making them suitable for everyday use. They are built to blend into routines, not stand out as sports gear.

Orders, Batches, and Availability

Do you offer team or batch orders?

Yes! We support team, club, and group batch orders. Batch orders may qualify for discounted pricing depending on quantity and product type.

How do I place a batch or team order?

You can reach out via email with details about your group and quantities. We will follow up with options and next steps.

Shipping and Returns

Where do you ship?

We currently ship within the United States. International shipping may be added in the future as operations scale. Orders are processed in small batches and typically ship within a few business days. Delivery times vary by location and carrier once the order is shipped.

Do you offer free shipping?

Yes, free shipping is offered for orders over $69. For other orders, a flat shipping fee (usually around $7) will be applied upon checkout.

What is your return or exchange policy?

If something is not right with your order, contact us, and we will help resolve it. We approach returns and exchanges with fairness rather than rigid rules. See our return policies.

What if my order arrives damaged or incorrect?

Please reach out with your order details and a brief description of the issue. We will make it right as quickly as possible.

Do you offer tracking for orders?

Yes. Once your order ships, tracking information will be provided when available.